Heymarket Business Messaging

Heymarket Business Messaging

By Common Sun, Inc

  • Category: Business
  • Release Date: 2015-11-25
  • Current Version: 1.2.6
  • Adult Rating: 4+
  • File Size: 95.06 MB
  • Developer: Common Sun, Inc
  • Compatibility: Requires iOS 10.0 or later.
Score: 4
4
From 56 Ratings

Description

Business text messaging for your team! Get shared phone numbers and inboxes for your team to track messages with contacts. Great for customer support, sales, marketing, and operations. Works on your computer with Heymarket Web. *** Featured as Best New App in the App Store *** *** Featured on TechCrunch http://tcrn.ch/28ZXAQC *** Send and receive text or Facebook messages with customers, contractors, and partners. Best of all, they won't need to install anything! CUSTOMER SUPPORT * A shared inbox where your team can share messages and replies. * Open or close chats to keep your queue clear. * Triage chats by assigning them to yourself other people. Get notifications for the chats most relevant to you. * Create multiple inboxes to organize chats by department, by region, or anything else. * Templates allow you to reuse messages. Include text, photos, links, and even the first name of the contact receiving the message. * Set reminders and scheduled message and never forget to follow up with a customer. * See when team members are viewing a chat or typing a reply. * Add and share private notes about each contact. MARKETING * Organize contacts into lists and send them private, personalized text messages. Each text is treated as a 1-on-1 message - like a Bcc: email. * Personalize messages with merge tokens like "first name" or custom fields. * Campaigns can send a sequence of message on schedule you determine. * Schedule messages to be sent at a specific date and time. * Reports to check the status of messages sent to each list. SALES * Enable text messages from your website to capture leads. * Set reminders to follow up with each lead. * Works with your existing CRM. STAY PRODUCTIVE WHILE MESSAGING * Works in sync with your computer using Heymarket Web. * Never forget to follow up with a contact. Swipe any message to set a reminder. * Simple scheduling. With just a few taps, share your available dates and times in a text message. * Archive chats. * Do not disturb to control when you receive work-related notifications. * Annotate photos and share them. EASY FOR YOU AND YOUR CUSTOMERS * Get a professional identity with a second phone number. Or text enable existing business numbers. * Works with your existing contacts. * Nothing for your customers to install. They get normal text messages and Facebook messages. ADMINISTRATIVE FEATURES * Auto reply based on a schedule or at all times. * Set call forwarding for incoming calls. * Select which team members have access to specific inboxes. * Export chats for reporting or auditing. * Manage custom fields. * Subscribe for your entire team with a corporate credit card. * Integrates with Zapier, Facebook, your website, and Slack. BUILT FOR iOS * Integrated with your existing iOS contacts and calendar. * CoreML support - Heymarket can now recommend replies. * Siri support. * iOS quick search. * iOS quick reply. * 3D Touch. * iOS sharing extension support. Share links from other apps with your Heymarket contacts and lists. * Apple Watch app with reminders and business message replies. FREE PRODUCTIVITY Use contacts, notes, lists, templates, archive, and reminders free forever. Try text messaging for free, with your new phone number, for 14 days. No credit card required. Starting at $29.99/month, get domestic text messaging with your contacts. LEARN MORE * Website - http://heymarket.com * Twitter - twitter.com/heymarketapp * Facebook - facebook.com/heymarketapp * Blog - http://heymarket.com/blog * Terms of Service - http://heymarket.com/tos * Privacy Policy - http://heymarket.com/privacy SUBSCRIPTION DETAILS The subscription will be charged through your iTunes account. Your subscription will automatically renew each month unless canceled at least 24 hours before the end of the current period. Manage or cancel your subscription at any time in Account Settings. Upon upgrading, any unused part of your free trial will be forfeited.

Screenshots

Reviews

  • Awesome App and People

    5
    By DankOne9
    The team that assists in set up is great and hands on with video streaming and live demos, the set up and function is quick and painless. The results for our purpose of improved more efficient communication have been better than expected!
  • Revolutionizing my communications!

    5
    By Tommytous
    I've dreamed of this app like this for years. Finally it's here. Created three lists of groups I need to text regularly and can send them personal SMS messages. Ported my number over so that when a contact calls me back it goes to my office phone, and can send/receive SMS messages from my desktop or app. Everything I need to communicate quickly with SMS.
  • Finally!

    5
    By Shrktooth
    It was about time someone came up with a simple and effective way to direct text to groups in an organic way, and adapt them to a constantly changing environment.
  • Very robust great working app

    5
    By Care-a-lot
    I've played with a handful of mass texting services and HeyMarket is by far my favorite. The app specifically is very robust and works well. Practically all the features on mobile app is there versus sitting behind the computer. Web app is also great interface. Very easy to use. Love it!
  • Great Functionality!

    5
    By myo chick
    Couldn't run my businesses without it.
  • Customer messaging

    5
    By Carry-0n
    We have a single shared Heymarket number which my team uses (on android and iOS phones) to respond to customer requests. Works great . No issues yet.
  • Perfect for tracking customer Messages

    5
    By kfreq
    My team uses the app for customer support. It's great being able to give customers a single number and have anyone on the team reply. We've increased response time and repeat sales because of this. Especially nice that it works in a web browser where I can control employee access.
  • Great App but price high

    3
    By Lyndawynn
    I've had the chance to try this app for over a month now. Last week or so it's been crashing on me so I am not very happy with it at the moment. I use this app to text patients to remind them of their appointments or use this app to keep track of conversations/chats with patients. I like the fact that it's all kept here within the app instead of my regular txt messages. I also like the concept of having its own phone number. It allowed you to make templates of conversations and utilize it over and over. It's a fairly simple app to learn and use. After the trial period, the fees are as follow...$9.99/month for 25 contacts & can go as high $99/month for unlimited contacts. With that being said, the customer service usually respond fairly quickly. They would have receive a 5 star had the price been more reasonable.
  • No competition.

    5
    By Miracle-Dawn
    This is the only service with a mobile app that integrates CRM with 2 Way Text Message & Template Marketing from a phone number you pick.. I'm very much appreciating the ease of group template texts and moreover, the fast customer service that can include a phone call if needed.. Definitely upgrading now that I see it is consistent and reliable with almost instant support when needed.
  • Solutions PLEASE *UPDATE*

    4
    By COO for Hire
    *UPDATE!* *UPDATE!* *UPDATE!* Since my first review a lot has happen The CEO and Team requested a conference call. We hashed out our issues and they created solutions as to what we needed for our operations to work soundly….AND THEY LISTENED!!! The Hey Market Team really would like for all businesses to succeeded utilizing their application. So here is what has been improved since the new update No crashes at load up And also improvements to their website Also our load times went from minutes to seconds! All customer service responses or swifter We do have one issue which is: Voice diction of telephone numbers continue to crash the system however, I’m sure they will correct the situation. Go! HeyMarket! Go! --------------------------- BUYER BEWARE!!! *PLEASE READ* If I could get my 1 star back I would take it I do not usually write reviews but this app has the potential to be a game changer in how small businesses communicate with customers with their features. HOWEVER, this company fails every time my staff and I attempt to open this app...(AND WE DEPEND ON THIS APP EVERY DAY) Problems we are experiencing: App crashes when open (even after recent updates) Every crash takes 10 to 20mins to open again Voice to text feature causes app to crash Contacts would disappear from list Customer service reps stop returning my emails No solutions are offered thus far Currently we are looking for other options We would love to keep this platform DO NOT PURCHASE THIS APP We are on the earlier subscription of 9.99 (which has no limits) and just cannot imagine paying the ridiculous amounts they are requesting now with these headaches. You should purchase this application if you have no problem with No follow thru customer service CONSTANT!! app crashes Paying the newly increased fees $49-$99 I will give an update if this is solve...hopefully they will reach out after they read this

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